leadership

Feedback How well are your staff performing at work? How do you know? Have you shared this with them? Many organisations encourage their staff to assume everything is okay unless they hear otherwise as no feedback assumes that there are no problems. An effective manager gives tailored feedback on a regular basis and encourages staff […]

Performance Review There has been lots of talk in the media recently about the end of traditional performance review systems. Much depends on how well your appraisal system is designed and implemented. Many become a poor excuse for an outdated and unhelpful one-sided conversation. Whatever system you use, effective communication and specific feedback are key […]

ILM Level 5 Certificate – our latest batch of learners have completed the workshops and are finishing off their assignments. The programme covered the following modules: Leading Innovation and Change Developing and Leading Teams to Achieve Organisational Goals and Objectives Managing and Implementing Change in the Workplace The programme offers opportunities for discussion and working […]

They are ideal for: •        newly promoted first line managers •        managers who have little or no formal training •        managers who want to develop their skills How do individuals benefit from taking the course? They have the opportunity to learn about and practice a range of key management skills which       increases confidence in their […]

Level 3 Certificate Red Wednesday 29th June 9am-1pm Wednesday 24th August 9am-1pm Wednesday 19th October 9am-1pm Blue Thursday 21st July 12.30-4.30pm Thursday 22nd September 12.30-4.30pm Thursday 24th November 12.30-4.30pm Yellow Friday 9th September 8.30am-12.30pm Friday 11th November 8.30am-12.30pm Friday 13th January 8.30am-12.30pm Level 5 Certificate Green Tuesday 12th July 12.30am-5pm Tuesday 13th September 12.30am-5pm Tuesday […]